Kachitile Support

Help with the game, your account and Pals mode.

Playing

How do I play?

Drag pieces onto the 8×8 board. Fill a whole row or column to clear it. Clear again soon after for a combo, and empty the board for a Perfect Clear bonus. The game ends when no piece fits.

What are the modes?

Classic, Gravity (tiles fall after clears), Bombs (blast a 3×3 area), Rising (stone pushes up every 5 moves), Zen (no game over), plus the Daily Challenge and Weekly Cup, where everyone gets the same pieces.

How do I challenge a friend?

Tap Challenge a friend, play the round, then send the link. Your friend plays the exact same pieces and can send back a rematch.

There's no sound.

Tap anywhere in the game once, and make sure the Sound button says "Sound on". On iPhone, also check that the silent switch on the side is off.

Accounts

Do I need an account?

No. You can play every normal mode without one. An account (username and password only, no email) lets you post scores, join the rankings and play Pals mode.

I forgot my password.

Tap Sign in, then Forgot your password?, and enter your username, your recovery code and a new password. You got the recovery code when you signed up; signed-in players can make a new one under Account.

How do I delete my account?

Tap Account, then Delete account, and confirm with your password. Everything linked to your account is deleted right away. See the Privacy Policy.

Pals mode

How do I get coins?

Only by playing: coins from each game, a bonus for your first game of the day, and daily missions. There is nothing to buy and no real money.

What are the capsule odds?

Shown in the game under Capsules → What's inside. Every 10th capsule is guaranteed to be Rare or better.

I got a Pal I already have.

It levels up (up to Lv 5). At Lv 5 you get 30 coins back instead.